All First Team products are warranted against manufacturers defects at delivery. Additionally, First Team warranties most products for a given period of time as stated in the literature. Below is and explanation of First Team's warranty levels.
Limited Warranty:
Covers any damage caused by normal basketball activity and normal player contact with the goal. "Normal basketball activity" and "Normal player contact" shall be described as any action that is necessary for participation in the game of basketball. Deliberate hanging on the rim, multiple player hanging, and vandalism are not covered under the Limited Warranty.
Superior Warranty:
Covers any damage or failure caused by any type of basketball activity or related contact with the unit. This includes deliberate hanging on the rim. The Superior Warranty does not cover vandalism.
Unconditional Warranty:
Covers any damage or failure that occurs for any reason. Any product carrying an Unconditional Warranty is exempt from the above stated limitations.
Any normal wear and tear caused by weathering or UV exposure is not covered under any First Team warranty. All painted items carry a one year limited warranty on coating.
Some basketball products carry a warranty valid only when used in a residential setting. "Residential" is defined as a "single family dwelling." Products coverd by this warranty stipulation are indicated in First Team's product literature with a "R" symbol next to the warranty. Under no circumstances shall any basketball product carrying a strictly residential warranty be covered for non-residential use.
Due to the abusive nature of amusement facilities, unless specifically agreed to in writing, First Team products carry no warranty except for obvious manufacturing defects when used in an entertainment facility where players pay a fee to use the equipment.
Let customers speak for us
from 59 reviews
Sensational Service
Klemens was extremely helpful during the buying process. He was able to answer all of our questions quickly and efficiently. We purchased this telescope for one our our clients.
Fantastic sauna, very easy to assemble and worked great right from the start. After using it several times. You really do feel very relaxed. I would highly recommend Dynamic Sauna's and the seller Poiesis to anyone.
We purchased the two person Elite Sauna. What a great sauna and a great seller. They stayed on top of the sale and followed up to make sure that everything was to our satisfaction. The sauna was easy to assemble. It took my wife and I about 45 mins. to an hour to assemble. The sauna works fantastic and I highly recommend this seller and Dynamic sauna's.
We purchased the Dynamic Sauna after researching different companies. Klemens answered all our questions and emails. This company is honest, great with communication and stands behind their word. The sauna arrived packed perfect and easy to assemble. After the first time using the sauna we both felt amazing. We strong recommend the sauna and this company.
I usually do not leave comment,s however, the people at Poiesis absolutely impressed me. My item was back ordered at every retailer nationally and simply not available. Poiesis support kept me appraised almost every day via phone as to where my item was in the supply chain. It was actually delivered very quickly even with the national back order. I highly recommend Poiesis, Kudo's to them and the staff. Thanks Lawrence
This battery is a lifesaver! Ever since I experienced a serious power outage a couple of months ago, I realized I needed something that would keep me prepared in case it happened again. So, I decided to buy the Max Smart Extra Battery from EcoFlow. Now, I'm not affected by power outages when they occur, and it's a big relief.
